At777 Privacy Policy — Your Data, Our Responsibility

1 What data we collect

When you register and use the at777 platform, we collect the following types of information:

Personal Identification Information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• National ID or passport details (for KYC verification)

Financial data:

• Payment method details (bKash, Nagad, Rocket number)
• Transaction History & Amounts
• Withdrawal and deposit records

Technical information:

• IP address, device type, and operating system
• Browser Type & Language Settings
• Platform login times and session data
• Cookie and local storage data

Gaming behavior data:

• Game history, bet amounts, and results
• Bonus usage history
• Duration and frequency of gaming sessions

2 How we use your data

At777 uses the data it collects for the following purposes:

• Account management: For registration, login, and profile updates
• Identity verification: To complete the KYC process and verify age
• Payment processing: To process deposits and withdrawals securely
• Customer support: To address your questions and resolve any issues
• Promotions and bonuses: To keep you informed about offers tailored to your preferences
• Security: To prevent fraud, money laundering, and abuse
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate support
• Legal obligations: To comply with applicable laws and regulations

At777 never shares your data with third parties for marketing purposes without your consent.

3 Data sharing & third parties

At777 does not sell your data. However, limited information may be shared in the following specific cases:

• Payment processors: Only the information needed to complete transactions is shared with bKash, Nagad, and Rocket.
• KYC verification services: Specific documents are shared with a licensed provider for identity verification purposes.
• Game provider: Only the minimum information required to operate games is shared with game studios.
• Legal authorities: Information may be disclosed to government authorities when required by a court order or other legal obligation.
• Anti-money laundering: Under AML regulations, certain information may be disclosed to regulatory authorities in specific circumstances.

4 Cookie Policy

At777 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies used by at777:

• Essential cookies: For login sessions and security — the platform cannot function without these.
• Functional cookies: To remember your language preferences and account settings.
• Analytics cookies: Anonymous usage data is collected to improve site performance.
• Security cookies: To prevent fraud and bot attacks.

You can turn off non-essential cookies at any time through your browser settings. However, disabling essential cookies may prevent certain at777 features from working properly.

5 Data protection measures

At777 has implemented the following technical and organizational measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Encrypted database: All stored sensitive information is encrypted.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Firewall and DDoS protection: Protection against server attacks.
• Regular security audits: Regular security audits are conducted by third-party providers.
• Restricted Staff Access: Only authorized personnel can access data on a need-to-know basis.
• Data backup: Encrypted backups are maintained regularly in a secure location.

6 Your rights

You have the following rights regarding your personal data at at777:

To exercise any of these rights, contact the at777 support team. Requests are typically processed within 30 days.

Please note — for legal obligations or fraud investigations, we may be required to retain certain data for a specified period.

7 Data retention period

At777 does not retain your data beyond what is necessary. Information is stored according to the following retention periods:

• Active Account Information: For as long as your account remains active.
• After account closure: Typically 5 years, as required by legal obligations.
• KYC documents: 5–7 years in accordance with regulatory requirements.
• Transaction Records: 5 years, in accordance with financial regulations.
• Support Contact: 2 years after the issue is resolved.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

8 Protection of Minors' Data

At777 is strictly prohibited for anyone under 18. at777 does not knowingly collect any data from minors.

Age is verified at the time of registration. If at777 becomes aware that data from a minor has been collected for any reason, the account will be closed immediately and the data deleted.

9 Policy updates

At777 may update this Privacy Policy when necessary. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address whenever significant changes are made.
• A notice will be displayed when you log in to the platform.

Continued use of at777 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, please request that your account be closed.

10 Get in Touch

If you have any questions or concerns about the Privacy Policy, please contact the at777 support team:

• Email: [email protected]
• Live Chat: Via the chat icon at the bottom right of the platform
• Support Hours: 7 days a week, 24 hours a day

Privacy-related requests are generally processed within 30 business days. For complex cases, additional time may be needed — you will be notified in advance if that applies.